First, in order to solve the Bluetooth problem, run the Fix It utility developed by Microsoft. It helps you to solve all major Bluetooth related issues. If it doesn't help, navigate to Start > Control Panel > Hardware and Sound > Bluetooth Devices, select the device that is not working, click Remove and then Add. If the problem persists, check the Troubleshoot problems with Bluetooth enabled devices guide provided by Microsoft.
I have a problem with Bluetooth. What can I do?
First, in order to solve the Bluetooth problem, run the Fix It utility developed by Microsoft. It helps you to solve all major Bluetooth related issues. If it doesn't help, navigate to Start > Control Panel > Hardware and Sound > Bluetooth Devices, select the device that is not working, click Remove and then Add. If the problem persists, check the Troubleshoot problems with Bluetooth enabled devices guide provided by Microsoft.